Frequently Asked Questions
Everything you need to know about shopping with Monalisabendigo
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Standard shipping typically takes 3-7 business days within Australia. International shipping times vary by location but generally range from 10-21 business days.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Yes, Monalisabendigo ships worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.