Returns & Exchanges
At Monalisabendigo, we want you to love your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Please note that for hygiene reasons, earrings and final sale items cannot be returned unless deemed faulty.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postal service location or carrier hub.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing